All goods are supplied in accordance with the following Terms & Conditions:

HOW TO ORDER

It is easy to place an order with us -- simply click the ADD TO BASKET links for items that you wish to purchase to put them into your online shopping basket.  When you have finished shopping, proceed through Checkout and pay via PayPal.  

CONTACT DETAILS  

We may be contacted by email at: strung.pretty@gmail.com

ORDERS

INTERNET ORDERS: 7 days a week, 24 hours a day.

DELIVERY TIMES

We aim to despatch all orders within 1-5 business days Monday to Friday via Royal Mail.  We do not post on weekends.  All orders placed after 10.00am on Friday may be posted on Monday 

INTERNATIONAL ORDERS

We ship internationally. Additional shipping charges will be charged, Items shipped internationally will be tracked and a tracking number can be issued on request. 

RETURNS, EXCHANGES & REFUNDS

We are sure that you will be pleased with your purchase from Strung Pretty. All sales are final. We do not exchange items.

DAMAGED ITEMS

If an item is found to be damaged upon receipt, we will issue a store credit for the cost of the item or send a replacement (postage and packaging charges are non-refundable).  We require a photo of the damaged item via email prior to issuing a credit or a replacement.

PRODUCT VARIATION

• Due to the manufacturing processes, we cannot guarantee colour continuity or colour fastness. 
• Due to the nature of handmade items, slight differences in shape or colour are possible.
• Whilst every effort is made to represent an item accurately, it is possible that the images shown on our web site may vary slightly from the actual product due to variations in computer monitors and photography/lighting. 
• Product images are not to scale. 

CANCELLATIONS

Under the UK Customer Protection (Distance Selling) Regulations 2000, you have the right to cancel your order within 7 working days from the day after the receipt of the goods without giving a reason.  

If your order has not been despatched, you can cancel it by contacting us via email at strung.pretty@gmail.com

If your order has already been despatched, the cancelled item(s) must be returned to us at your expense.  We will refund the order, or the relevant part of it, as soon as possible and in any case within 30 days of the cancellation.  

OUR RIGHTS

• We reserve the right to change prices without prior notice.
• All items remain the property of Strung Pretty until payment has been received.
• Delivery of all goods is made on an ex-shop basis (INCO terms apply)
• All sales are subject to English Law and the jurisdiction of the English Courts.
• All content and images displayed on The Strung Pretty website are the property of Strung Pretty or their respective owners and may not be used or reproduced in any way.
• The design of any jewellery items are copyrighted by their respective owners. 
• Under no circumstances may you re-use any of the information on this website, but we do allow linking to our product pages on your Facebook, Twitter and social networking sites/forums.
• We reserve the right to amend or change these Terms and Conditions in compliance with UK and EU law.
• These Terms and Conditions do not affect your statutory rights.

ANYONE PURCHASING PRODUCTS FROM STRUNG PRETTY IS DEEMED TO HAVE READ AND ACCEPTED THE ABOVE TERMS AND CONDITIONS.